This issue is about compliance, not always the most fun topic, but it’s all about having your house in order, which is what I’ve been concentrating on the last several months. I have found that getting the systems in place has helped to ensure there is less confusion and things run more smoothly. It has also helped us to be even more diligent with maintaining compliance and having better checks and balances because it isn’t all sitting in my head; it’s a process and a system and other people have responsibilities.

I am excited for all of the opportunities that 2020 is going to bring to our profession and each of us as individuals.