This session aims to teach attendees the tools and strategies needed to optimize clinic operations, keep schedules full, and improve patient engagement. It will reveal the most common challenges faced by clinic staff and provide actionable techniques to streamline appointment bookings, overcome patient objections, reduce no-shows, and maximize schedule utilization. Attendees will gain a clear understanding of the key performance indicators (KPIs) essential for tracking operational success—ensuring patients arrive, stay, and refer. With a practical, step-by-step checklist, participants will leave ready to implement these strategies immediately, driving better team performance and patient outcomes.
