Impact

Feature
MARCH 2026 |
The Financial Management Issue | "River"

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DEPARTMENTS

Member Perspective

Fishing for a New Hire?

Payroll grew, margins shrank, and no one—not leadership, not clinicians—was talking about the elephant in the room: revenue. We needed a new approach, one that aligned pay...

Marketing & Outreach

Customer Service: The Bridge

When you try to step into your patient’s shoes and experience your clinic the way they do—from their first call to the receptionist to paying the final bill—it can be...

Regulatory & Compliance

How to Survive an Audit

Therapy clinics that weather audits the best are those that build lifeboats in advance using clear documentation, consistent processes, and a culture of compliance...

INSIDE APTA PRIVATE PRACTICE

Editor's Note

I served eight years in the U.S. Navy, so I always assumed water metaphors were mostly a Navy thing. Turns out, I was wrong. As we planned this month’s issue of Impact...

Membership Matters

Welcome, new members!

On the Move

Nominations are now open for the 2026 APTA Private Practice Awards, with a submission deadline of May 27, 2026. This is an opportunity to step back from the daily pace...

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Catch up on recent issues of Impact Magazine, the official publication of APTA Private Practice. Access the full digital library for insights on practice management, advocacy, and more.

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