Running a successful practice isn’t just about great patient care—it’s about what happens behind the scenes, too. This month’s focus on operations management is your chance to tighten up the systems that keep everything moving. From smarter scheduling and smoother front desk workflows to tracking the numbers that actually matter, these resources are designed to help you work on your business—not just in it. 

Beyond the Treatment Table - Remote Therapeutic Monitoring

May 28 | 1-2 pm Eastern | 10-11 am Pacific

Register Here

Host: Stephanie Telibasa, PT, DPT

Guests: Dave Damon (proxied by partner, Hayley Siegenthaler), Craig Phifer, Neisha Wetzel 

Remote therapeutic monitoring is a tool that benefits the patient, the therapist, and the clinic's profit. There is more than one effective way to implement RTM in your practice, and in these early stages learning how other owners are doing it is the fastest way to success. On the next Beyond the Treatment Table we'll discuss the operations side, hearing from practice owners who have a designated point person, have each therapist manage their own caseload, and custom combinations of these approaches. Join us on May 28th at 1pm ET.

This event is open to everyone so sign up today - and invite a friend! 

 

On Demand

Operations 101 and 201 

Presented by: Eric Sacia, PT, and Mike Osler, PT, DPT

Explore strategies for evaluating your practice's success and incorporating measurement tools across your clinic with these two on-demand series. Operations 201 offers an in-depth look at using key performance indicators to guide practice changes and assess their impact. 

Click here to register.

 

Front Desk 101 

Presented by: Robbie B. Leonard, PT, DPT, CHC

This training is developed for practice owners to share with your front desk team, to onboard new team members or give your current team a refresher in best practices.  Combined with your clinic-specific training, this series will help you develop consistent and efficient processes in your clinic. 

Click here to register.

 

Upcoming In-Person Events

2026 Annual Conference

Dates: November 11-24, 2026

Location: The Broadmoor I Colorado Springs, CO

Optimize what matters most—your people, your processes, and your performance—at the Operations Management track at the APTA Private Practice Annual Conference 2026. Designed for forward-thinking practice owners and leaders, this programming dives into the systems that power sustainable growth: from streamlining workflows and strengthening front desk performance to leveraging data, KPIs, and operational benchmarks to drive smarter decisions. You’ll gain practical strategies to reduce inefficiencies, improve patient engagement, and maximize schedule utilization—all while building a more resilient, high-performing practice.

Browse the Operations Management offerings here.

Registration is now open! Click here to learn more.

Consultant Directory

Are you seeking guidance to optimize a specific area of your practice management? Use the APTA Private Practice Consultant Directory to find an individual who can help you address your business needs.  Search by category to find individuals to meet your needs, and then contact those individuals directly.

Click here to view the directory.

External Resources

MEG Academy

Compliance solutions and outpatient policy manuals for physical therapy practices.

Business & Clinical Management Services (BCMS)

Policy manuals, compliance tools, and consulting services for practice operations.

8150 Advisors

Practice management and compliance resources for operational excellence.

 

While APTA Private Practice does not endorse any specific companies, these are resources that many members have found useful. Use your due diligence in independently assessing any resource or consultant you decide to use.   

 

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