Impact

Member Perspective
DECEMBER 2025 |
The Operations Management Issue | "Rural"

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Taking the Bull by the Horns

A rural Montana clinic reshapes healthcare policy

BY Emily Herndon, PT, DPT

Close-up image of a bull's horn and ear

When I graduated from physical therapy school, I had one goal: to open a small rural physical therapy clinic in western Montana. I wasn’t dreaming about leadership, shaping policy, or advocacy. I…

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